Support

We pride ourselves on building relationships with our customers that go above and beyond the launch of your project, and offer flexible support packages to suit your needs and budget. 

With EasyShare support, you’ll never be left wondering if things are working as they should, or if there’s anything else you could be doing to drive better results. We’ll support you through every step of the process – from onboarding through launch and ongoing improvements. We are committed to helping you provide the right technology to the right people, and ensuring they are empowered to use it. Our proven approach – which begins before a single piece of technology is even deployed – addresses the people and cultural change challenges that can threaten a successfully technology-led change project. 

Software Assurance

All EasyShare clients will benefit from our Software Assurance, which offers support for the EasyShare solution as well as access to the latest features.

Complimentary for all EasyShare clients.

Premium Support (SLA)

Ideal for organisations who may not have the in-house expertise to manage the intranet and the wider SharePoint environment, our Premium Support SLA provides support for your intranet according to strict response times and enables access to our highly skilled technical team.

Arranged on a days-per-month basis according to your needs.

Client Success

For those looking to maximise their investment in Office 365, our Client Success package offers strategic guidance for your digital workplace, and allows access to all consultancy and development services.

Arranged on a days-per-month basis according to your needs.

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